8 Ways a Real-Time Chat Feature Can Increase Your Website's Conversion Rate

Websites that don't have a real-time chat feature are missing out on more than they think.

People nowadays want answers to their questions within minutes, not hours. This is the main reason why real-time chat is so important. It allows you to engage with your website visitors in real-time, answer their questions, and provide them with the information they need to make a purchase decision. In fact, research shows that real-time chat can increase your website's conversion rate by up to 45%.